*ALL SALES ARE FINAL*
-3 Days upon arrival to report any damaged missing product.. 90 day warranty with free shipping, 1 year warranty on product without free shipping.
-You must be 18 years old and not live in Delaware, New Jersey, Illinois, Rhode Island, District of Columbia, the Boroughs of New York or Philadelphia.
-It is on the buyer to verify that you can legally purchase or possess the product.
-No PO boxes.
-In-stock items ship in 3 to 5 days, oversold items are fulfilled first-come, first serve
Shipping Terms and Conditions
The faster the shipping method chosen, the faster it arrives. Special accomodations can be make upon request.
Patriots Airguns Return Policy
*ALL AIRGUN SALES ARE FINAL*
You have 48-hours from receiving your order to report any missing items or physical damage. Please test all your products to make sure they are functioning correctly as soon as possible. We have a 15-day return policy, returns of product must be defective and the refund will be issued in the form of a store credit.
Airguns: We will allow a return of any defective airgun for a store credit refund up to 15-days of delivery. After the 15-day window refunds are still possible, but will require a restocking fee.
If a refund is requested with the gun being in working condition a minimum 40% restocking fee will be assessed and charged.
Patriots Airguns will closely inspect any defective guns that are returned. In the case of customer tampering, incorrect tuning or use we reserve the right to withhold a percentage of the refund.
Restocking Fee: Items that are returned for reasons outside of defectiveness will be subject to at least a 40% restocking fee.
*PayPal has stopped refunding processing fees to customers (11/20/2019).
Airgun Warranty Policy:
Most manufacturers do have at least a 1-year warranty on their airguns. Patriots Airguns is an authorized service center for the Evanix airguns we sell. Typically if an airgun needs service it will be returned directly to Patriots Airguns. In some cases we may have you send it to the manufacturer for repair.
Patriots Airguns will cover the shipping cost both ways for warranty work up to 90-days from purchase. After 90-days the customer is responsible for the shipping cost to send the gun in (one-way) and we will cover the return cost after repair.
Please remember that PCP airguns are highly technical products with many moving parts, seals, etc. that will need maintenance over time. There are certain o-rings and parts that are not covered under warranty, but considered routine maintenance (breech o-rings for example).
Due to the complexity of these products there are many times that incorrect use can cause issues. These type of issues can be evaluated and would not be covered under warranty (installing aftermarket power kit parts for example or incorrect tuning).
*Defectiveness includes leaking guns, physical damage, misfiring, non-functioning and abnormal performance. What is defective may be up to interpretation. Patriots Airguns reserves the right to determine if a product is truly defective before issuing a refund.
Accuracy: No airgun manufacturers that we sell have accuracy guarantees.
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